Privacy Policy
Last updated: 31 August 2026
This Policy explains how Sagar Prashant Badve (ABN 14 436 379 504), trading as “ELG Tutoring” (formerly ASET Expert) (“we”, “us”), handles personal information across our in-person group classes, mock exams, and the ELG Tutoring learning platform, in accordance with the Privacy Act 1988 (Cth) and the Children’s Online Privacy Code. Only a parent or guardian may enrol a student or create a platform account; children access the platform through their parent’s account and do not hold their own login.
1. Information we collect
Parent account and enrolment details (name, email, phone, and password or Google sign-in); a child’s name, year level and school as provided by the parent; class enrolment and mock exam registration details; learning activity such as practice and exam attempts, answers and scores; limited engagement signals during timed exams (for example, tab switching or inactivity), collected with parental consent; and technical and usage data such as IP address and device type. Payments are processed by Stripe — we do not collect or store full card details.
2. How we use it
To deliver our classes, mock exams and platform (enrolments, practice, marking, results and progress reports), process payments, contact you about sessions your child is enrolled in, respond to support requests, and maintain security. We do not sell personal information and we do not use children’s information for advertising.
3. Children’s information
We collect only what is reasonably necessary to deliver the tutoring and learning service, and only a parent or guardian may provide consent for a child’s information. A parent can access, correct, export or delete their child’s information at any time, and can withdraw consent to engagement-signal collection by contacting us.
4. Disclosure
We disclose personal information only to the service providers who help us run the Services — including hosting and infrastructure, payment processing, transactional email, and analytics providers — and only as needed for them to perform that function, or where required by law. Some of these providers may process information outside Australia; where that occurs we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
5. Security and retention
We take reasonable technical and organisational measures to protect personal information, including encryption in transit and hashed passwords. We keep information only as long as needed to provide the Services and meet legal obligations, and delete or de-identify it when an account, enrolment or child record is removed, subject to records we must retain by law.
6. Your rights and contact
You may access, correct, export or delete your or your child’s information, or make a complaint, by emailing support@elgtutoring.com. If your complaint is unresolved, you may contact the Office of the Australian Information Commissioner. We may update this Policy from time to time; continued use of the Services after an update means you accept the revised Policy.
ELG Tutoring, formerly ASET Expert. Helping students prepare for the ASET, GATE and NAPLAN exams with proven strategies and expert mentorship.
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